Pi owner launches Sqwid to help businesses react to social media chatter
St. Louis Post-Dispatch Saturday 9th June, 2012
Chris Sommers, owner of Pi Pizzeria, was at a concert the other night when he received a notification that a customer had just tweeted a complaint that her food was taking a long time. Without missing a beat, he responded back to her through a hospitality platform he founded called Sqwid. He offered to give her the pizza for free. Soon after, the formerly-disgruntled woman was tweeting away about her great experience at Pi. Whether businesses l...
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